Southwest Networks - Managed IT Services & Cybersecurity
VOIP services by Southwest Networks
VOIP Phone Systems

VOIP Phone Systems Built for How You Work Today

Your team should be reachable wherever they work — at a desk, on the road, or anywhere in between. Hosted or on-premise VOIP with desk phones, softphones, mobile apps, and CRM integration — supported by a team that's been connecting businesses since 1996.

5-Star Rated on Google
CRN MSP 500 Award Winner
Avg. 15-Min Response Time
Local Desert Team
CISSP Certified
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The Problems VOIP Solves

Our phone system is so old the vendor doesn't even support it anymore. Every time it goes down, we scramble.

We're paying a fortune for phone lines we barely use, but the contract is so confusing I don't even know what to cut.

My team works from home half the week but our phones only work in the office. Clients get voicemail and give up.

Your phone system should make you easier to do business with

Matt Disher, CEO of Southwest Networks, has been designing business communication systems for 30 years. We help you cut through the noise of VOIP options and build a phone system that fits your team, your workflow, and your budget — running on a hardened business network and integrated with your Microsoft 365 environment — with the security expertise to keep your calls and data protected.
Matt Disher, CEO of Southwest Networks
Matt Disher
CEO, Southwest Networks
The Credential That Sets Us Apart

CISSP-Certified

Voice systems carry sensitive business conversations every day. Our CISSP-certified leadership ensures your VOIP infrastructure is encrypted, segmented, and protected from eavesdropping and toll fraud.

Why Inland Empire Businesses Choose Southwest Networks

CISSP-Certified. 30 Years Local. Built for Your World.

We are not a general IT provider that added your industry to a brochure. We have been serving businesses in Riverside and San Bernardino Counties since 1996 — with certifications most IT providers don't have and a specialization in the compliance, security, and uptime demands of professional firms.

30 +
Years Serving Inland Empire Businesses
15 m
Average Response Time — Not Hours
3 ×
CRN MSP 500 — Consecutive Years
CISSP — Certified Information Systems Security Professional
CRN Fast Growth 150 — 2025
CRN MSP 500 — 3 Consecutive Years
MSP to Watch — 2025
KESQ News — Featured Cybersecurity Expert
CRN MSP 500 2026 — Top managed service provider in North AmericaCRN MSP 500 2025 award badgeCRN MSP 500 2024 award badgeCRN Fast Growth 150 — 2025 fastest growing solution providersChannel Futures NextGen 101 award badgeChannel Futures NextGen 101 2023 award badgeMSP to Watch 2025 Winner — Southwest NetworksMSP Titans of the Industry 2024 FinalistCISSP — Certified Information Systems Security Professional credentialHCISPP — HealthCare Information Security and Privacy Practitioner credential

Three Steps to IT Confidence

1

We learn how your team communicates

We audit your current phone setup, understand your call flow, and identify what's working, what's broken, and what's costing you money. Then we design a system around how your team actually works.

Get Your Free VOIP Consultation →
2

We deploy your new phone system

Whether hosted or on-premise, we handle everything — provisioning phones, configuring auto-attendant, setting up mobile apps, and integrating with your CRM. Your team picks up the new phones and they just work.

3

We keep it running and evolving

Ongoing support, monitoring, and optimization so your phone system grows with your business. Add users, change call routing, or expand to new locations — we handle it all.

What's at Risk — and What's Possible

✓ With Southwest Networks
  • Desk phones, softphones, and mobile apps that keep your team reachable anywhere
  • Professional auto-attendant that routes callers to the right person instantly
  • CRM integration so your team sees caller info before they pick up the phone
  • Call recording and analytics to improve customer experience and train your team
  • One clear monthly bill with no hidden fees and no long-term contracts
✗ Without Southwest Networks
  • Missed client calls that go to voicemail and never get returned
  • Remote workers unreachable because phones are stuck in the office
  • Overpaying for legacy phone lines and confusing contracts
  • An ancient phone system one outage away from total failure
  • No call recording or analytics to improve your team's performance
VOIP deliverables from Southwest Networks

Everything You Get With VOIP

Hosted or On-Premise VOIP

Flexible deployment options tailored to your business. Cloud-hosted for simplicity and mobility, or on-premise for maximum control — we help you choose what fits.

Desk Phones, Softphones & Mobile

HD-quality desk phones for the office, softphones for laptops, and mobile apps for the road — your team takes and makes calls from anywhere on one system.

Auto-Attendant & Call Routing

A professional greeting and intelligent call routing that gets callers to the right person fast — no more 'press 1 for this, press 2 for that' mazes.

Call Recording & Analytics

Record calls for training, compliance, or quality assurance. Built-in analytics show call volume, hold times, and missed calls so you can optimize your team.

CRM Integration

Your phone system connected to your CRM so callers are identified instantly, call logs are captured automatically, and your team has context before they say hello.

Ongoing Support & Management

Add extensions, change call flows, onboard new employees — we manage your phone system so your team never has to think about it. Response times averaging 15 minutes or less.

How Secure Is Your Business Right Now?

Take our free 25-point IT security self-assessment. Get instant results and a clear picture of where your business stands — no sales call required.

Take the Free IT Assessment

What Clients Say About Southwest Networks

"We've worked with Southwest for a number of years. They are extremely helpful and they have a wide knowledge base. They have recently helped us successfully move to a wireless phone system and Office 365. Could not be happier."

Rhonda Healey

"Southwest Networks' team are always reliable, communicative, and tactful. Their ticketing system is very useful. Very professional team in their support of our team. Would give 6 stars if available."

Shook Sings

"Great customer service and extremely helpful with all things tech related."

Joseph Bowers

Common Questions About Our Services

Southwest Networks office in the Coachella Valley desert

Ready to Protect Your Business?

Schedule a free consultation with our team. No obligation, no pressure — just a clear picture of where you stand.

Or take the free IT security assessment first — see exactly where you stand in minutes.